Terms of Service

The rules of using gov.vote.

Last updated: December 2024

Agreement

By using gov.vote, you agree to these terms. If you don’t agree, don’t use the service.

The service

gov.vote provides civic communication and organizing tools. We host your website, send your emails, manage your events, process donations, and provide related features.

Your account

Eligibility

You must be at least 18 years old. You must provide accurate account information.

Security

You’re responsible for keeping your account secure. Use a strong password. Enable two-factor authentication.

One account per person/organization

Don’t create multiple accounts to circumvent limits or abuse the service.

Acceptable use

Do

  • Use gov.vote for legitimate civic engagement
  • Respect the people in your community
  • Comply with applicable laws
  • Keep your contact lists clean and consensual

Don’t

  • Send spam or unsolicited bulk email
  • Violate election laws
  • Harass, threaten, or abuse anyone
  • Upload malware or malicious content
  • Attempt to access other users’ data
  • Resell access to the platform
  • Use the service for illegal purposes

Your content and data

You own your data

Content you create and data you collect belongs to you.

License to us

You grant us a license to host, display, and transmit your content as needed to provide the service.

Export

You can export your data anytime. We don’t hold it hostage.

Responsibility

You’re responsible for your content. Don’t upload anything you don’t have the right to use.

Payment

Pricing

Current pricing is listed on our pricing page. We may change prices with 30 days notice.

Billing

Paid accounts are billed monthly or annually. We use Stripe for payment processing.

Refunds

Monthly plans: no refunds for partial months. Annual plans: no refunds after 30 days.

Non-payment

We may suspend accounts with past-due balances.

Termination

By you

You can cancel anytime. Export your data before you go.

By us

We may terminate accounts that violate these terms, abuse the service, or damage other users.

Effect of termination

On termination, your access ends. You have 30 days to export data before we delete it.

Disclaimers

“As is”

The service is provided “as is” without warranties of any kind.

Availability

We strive for high availability but can’t guarantee the service will always be available.

Compliance

We provide compliance tools, but you’re responsible for following applicable laws. We’re not your lawyers.

Limitation of liability

To the maximum extent permitted by law, gov.vote is not liable for indirect, incidental, special, consequential, or punitive damages.

Our total liability is limited to the amount you paid us in the 12 months before the claim.

Indemnification

You agree to indemnify gov.vote against claims arising from your use of the service, your content, or your violation of these terms.

Changes

We may update these terms. Continued use after changes means you accept the new terms.

Governing law

These terms are governed by the laws of New Brunswick, Canada. Disputes will be resolved in the courts of New Brunswick.

Contact

Questions? Contact us at legal@gov.vote.