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Real-time Assistant

24/7 help for your people.

Answer questions instantly, wherever they reach out. Trained on your content, deployed anywhere.

Try Real-time Assistant free See pricing

Always available

People have questions at midnight. The assistant answers from your content, any time.

Everywhere they are

Website, Facebook, Instagram, WhatsApp, SMS. One assistant, every channel.

Escalates when needed

Complex or sensitive questions route to a real person. You stay in control.

Your knowledge, scaled

You can’t answer every message personally. But an assistant trained on your content can—accurately, instantly, 24/7.

What it can do

Answer policy questions

“What’s your position on housing?” It pulls from your platform documents and responds accurately.

Event information

“When’s the next town hall?” It checks your calendar and gives date, time, location, RSVP link.

Volunteer coordination

“How can I help?” It explains opportunities and directs people to sign up.

Constituent services

“Where’s my polling station?” “How do I contact my councillor?” Common questions, instant answers.

Where it works

  • Website chat widget
  • Facebook Messenger
  • Instagram DMs
  • WhatsApp
  • SMS (with SMS tool)

How it works

1

Train on your content

Upload documents, connect your website, add your FAQs. It learns your information.

2

Set the tone

Formal or friendly. Define what topics it handles and what goes to humans.

3

Deploy everywhere

Connect your channels. One assistant answers across all of them.

4

Monitor and improve

See what people ask. Identify gaps. Get better over time.

Privacy and control

  • Your data stays yours—it only knows what you give it
  • No hallucinations—answers from your content or says it doesn't know
  • Human escalation—complex issues route to real people
  • Conversation logs—review interactions and improve responses