Why forums
Social media is noisy. Comments sections are toxic. Email is one-way. A forum gives your community a place to talk—with you and with each other—in a space you control.
Constituent feedback
What does your community actually think about the new bike lanes? The proposed development? The budget priorities? Let them discuss it in a structured way.
Ongoing dialogue
Town halls are great, but they happen once. A forum keeps the conversation going between meetings.
Community building
Your most engaged constituents want to connect with each other. Give them a place to do it under your banner.
Discussion features
Topics and threads
Organize discussions by topic. Housing, transit, parks, budget—whatever matters to your community. Threads keep individual conversations focused.
Rich content
Text, images, links, videos. Constituents can share context for their points.
Reactions and voting
Upvotes, reactions, polls within threads. Surface the most valuable contributions.
Moderation
Approval queues
New posts can require approval before going live. Review before publishing.
Flagging system
Community members can flag inappropriate content. You review and act.
User management
Warn, mute, or ban users who violate community standards. Keep the space civil.
Automated filters
Block spam, filter profanity, catch common abuse patterns automatically.
Member management
Profiles
Members have profiles showing their participation history. Build reputation over time.
Badges and roles
Recognize active contributors. Designate official staff accounts. Build community hierarchy.
Private messaging
Members can message each other directly. Optional—enable or disable as you prefer.
Integration
Connected to your CRM
Forum members are contacts in your People database. See their full engagement history alongside their posts.
Email notifications
Members get notified about replies and new topics. Configurable frequency.
Use cases
<div class="use-case-icon">
<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg">
<path d="M10 0L12.5 7.5L20 10L12.5 12.5L10 20L7.5 12.5L0 10L7.5 7.5L10 0Z" fill="currentColor"/>
</svg>
</div>
<div class="use-case-content">
<h4>Ward forums</h4>
<p>A space for constituents in your ward to discuss local issues. Ongoing input between elections.</p>
</div>
<div class="use-case-icon">
<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg">
<path d="M10 0L12.5 7.5L20 10L12.5 12.5L10 20L7.5 12.5L0 10L7.5 7.5L10 0Z" fill="currentColor"/>
</svg>
</div>
<div class="use-case-content">
<h4>Issue consultations</h4>
<p>Proposed development going to council? Open a forum for structured public comment.</p>
</div>
<div class="use-case-icon">
<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg">
<path d="M10 0L12.5 7.5L20 10L12.5 12.5L10 20L7.5 12.5L0 10L7.5 7.5L10 0Z" fill="currentColor"/>
</svg>
</div>
<div class="use-case-content">
<h4>Campaign communities</h4>
<p>Build a community of supporters who can discuss, organize, and recruit each other.</p>
</div>
<div class="use-case-icon">
<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg">
<path d="M10 0L12.5 7.5L20 10L12.5 12.5L10 20L7.5 12.5L0 10L7.5 7.5L10 0Z" fill="currentColor"/>
</svg>
</div>
<div class="use-case-content">
<h4>Organization membership</h4>
<p>Nonprofits and community groups can give members a place to connect.</p>
</div>
Pricing
Base monthly fee plus per-member charge for active forum participants.
Getting started
- Create your forum — Set up categories and topics
- Invite members — From your contact list or open registration
- Set ground rules — Community guidelines and moderation policies
- Start discussions — Seed initial topics to get conversation going
Your community has opinions. Give them a place to share them.