Not everyone is online
Some constituents prefer to call. A professional phone system shows you’re accessible and organized.
Features
Phone tree
Route callers by topic. Events, casework, volunteering, media inquiries—each goes to the right place.
Business hours
Different greetings and routing for office hours vs. after hours.
Voicemail transcription
Every voicemail transcribed automatically. Read messages instead of listening.
Call forwarding
Forward to staff cell phones. Ring multiple people. First to answer gets it.
How it works
Get your number
Local number in your area code. Or port your existing number.
Record greetings
Welcome message, menu options, voicemail greeting. Your voice or text-to-speech.
Set up routing
Define where calls go. Direct lines, phone trees, or voicemail.
Publish and promote
Put the number on your website, mailers, and business cards.
Integrations
- Voicemails appear in Shared Inbox
- Caller ID matched to your people list
- Call logs tracked per person
- After-hours routing to Real-time Assistant
Use cases
Constituent services
Casework requests, questions, complaints. One number for everything.
Campaign hotline
Volunteer signups, event info, donation questions. Staff answer live.
Town hall call-in
Let people call in during virtual town halls. Queue and screen callers.
Accessibility means meeting people where they are. Some people pick up the phone.