The same questions, over and over
How do I volunteer? When’s the next event? What’s your position on housing? A knowledgebase answers these once, for everyone.
What you can document
FAQs
Common questions with clear answers. Organized by topic, searchable by keyword.
Policies & positions
Your platform, your values, your voting record. All in one place.
How-to guides
Step-by-step instructions for volunteering, donating, attending events, or getting involved.
Contact information
Office hours, staff directory, how to reach the right person for different issues.
Features
- Full-text search across all articles
- Categories and tags for organization
- Rich text editor with images and videos
- Article versioning and drafts
- Analytics on what people search for
How it works
Create categories
Organize by topic: About, Get Involved, Policies, Events, Contact.
Write articles
Answer one question per article. Keep it clear and scannable.
Publish and share
Link from your website, emails, and social. Make it easy to find.
Learn and improve
See what people search for. Fill gaps. Update outdated content.
Works with other tools
Real-time Assistant
The assistant pulls answers from your knowledgebase automatically.
Shared Inbox
Link to articles when responding to common questions.
The best support is no support needed. Give people the information they’re looking for.